At M/s DBR Bioresearch Ayurveda (OPC) Private Limited , hereinafter referred as ( “DBRUnique”),it's our passion to ensure our highest quality of our products and ensure satisfaction to you. However, at times even the best of our efforts doesn’t meet your desired expectations. If for any reason you are not completely satisfied with the product, you may return it within 30 days from the date of invoice of the product which should be notified within one week from purchase by either calling us at 7861054282or email info@dbrunique.com .
The refund policy is applicable only for products in saleable condition, and partially used products (not exceeding 30%) only if accompanied with an invoice. If at all a product is observed to have been intentionally damaged or misused the returns warranty stands void. It is obligatory upon our Customers / Independent Distributors to exercise the Product Return & Refund Policy in fairness.
Refund/Returns Policy:
*Marketable refers to products that are unused, sealed, and undamaged, not expired, not seasonal, discontinued, or special promotional products / services.
Exchange
If you need to exchange DBRUnique products you may need to have the original invoice. Thereafter, the Customer/Independent Distributorscan exchange the products from the DBRUnique within 30 days from the date of invoice and must submit the following at the time of exchange and help us in our services:
Refunds
Once we have received your product for return, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item.In the event the return of a product is duly accepted by DBRUnique, the value of such product, will be calculated as per point no. 1 & 2 of Refund / Return Policy and will be refunded to Customer/Independent Distributoreither to the bank account provided by the Customer/Independent Distributorfor such refund, or to the payment instrument of the Independent Distributorfrom which payment was made.DBRUnique shall have the sole discretion to determine the mode of reversal from the above options. No cash refunds under any circumstances will be made.
Shipping Cost
You will be responsible for paying your own shipping cost for returning your items. Shipping costs are non-refundable.In some exceptional cases, if the cost of the shipping is paid by the DBRUnique the shipping cost of the return product will be deducted from the refund amount.
Cancellation of transaction / orders
Reference Notes:
The return process of a product may be subject to additional terms & conditions depending on the nature and category of the product. Any such additional terms should be specified on the website: www.dbrunique.com and anyone can contact via email on info@dbrunique.com or be intimated by DBRUnique at the time of purchase of the Product.